Terms of Service

Last updated: 19 August 2026

These terms govern access to the Swimo.fit web and mobile apps. Swimo.fit is sold to swim clubs; everyone else is here because a club invited them.

1. Agreement and eligibility

The agreement is between you and Swimo.fit, formed when you create an account or accept an invitation. Reach us at info@swimo.fit.

Access is invite-only through an authorised club — you cannot sign yourself up. Everyone tells us their date of birth when they register; we ask you, not your club. Anyone under 18 has a locked account until a parent or guardian accepts these terms on their behalf, from their own account or through a single-use link we email them.

Nobody else can accept for them. Not the club, not the head coach, not us. When someone whose terms were accepted by a guardian turns 18, we ask them to accept in their own name.

2. Club obligations

Clubs control roster data and warrant that they:

  • Have a lawful basis to have each person on the platform, and any consent required — especially for photos and video of minors.
  • Keep records accurate, remove members who have left, and set staff permissions appropriately.
  • Tell their members that they use Swimo.fit, and answer their members’ requests to see, correct, or delete data.
  • Decide how long to keep its competition records, and answer for that decision. A deletion request removes a member’s personal data from the platform; the club’s record of who swam what, and when, is the club’s to keep or remove.

Medical information is not the club’s to enter: it is optional, and only the swimmer or their parent can provide it. The club is bound by the Data Processing Addendum, which forms part of these terms.

3. Commercial terms and acceptable use

Subscription fees are billed to clubs. Individual users pay nothing.

You agree not to upload content you lack the rights or consents for, harass anyone, probe or compromise the platform’s security, or scrape data without authorisation.

If something on Swimo.fit concerns you — a photograph, a video, or something a coach or a family has written — you can report it to us from the app. Reports come to Swimo.fit, not to your club, because sometimes the concern is about the club, and we would rather hear it than have you weigh up who might read it. Reported content is hidden while we look at it and is not deleted, by anyone, until we have.

4. Intellectual property

You and your club keep ownership of what you upload, and grant us a licence strictly to operate the service. We retain all rights to the platform software, design, and trademarks.

5. Disclaimers and liability

Safety. The service is provided “as is”. Medical notes, emergency contacts, and weather alerts are administrative conveniences and must never replace poolside supervision and the club’s own judgement.

Neither party is liable for indirect or consequential damages. Aggregate liability is capped at what the club paid in the preceding 12 months, or US $100 for a user who pays nothing.

6. Termination and changes

Either side may terminate at any time; a club leaving takes its data with it under the DPA. When these terms change materially we ask you to accept the new version the next time you sign in, and the date at the top reflects the current one.

7. Terms required by Apple

Where you use the iOS app, you and we acknowledge that:

  • This agreement is between you and Swimo.fit only. Apple is not a party to it.
  • Apple has no obligation to provide maintenance or support for the app.
  • If the app fails to conform to any applicable warranty, you may tell Apple and Apple will refund the purchase price. Apple has no other warranty obligation, and any other claims are our responsibility.
  • We, not Apple, are responsible for addressing any claim about the app — product liability, legal or regulatory non-compliance, and consumer-protection claims included.
  • We, not Apple, are responsible for investigating and resolving any third-party claim that the app infringes intellectual property.
  • You confirm you are not in a country subject to a US embargo or designated as terrorist-supporting, and are not on any US list of prohibited or restricted parties.
  • Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.

8. Governing law and disputes

Texas law governs. Disputes are settled by binding individual arbitration under the American Arbitration Association’s Commercial Arbitration Rules, in Travis County, Texas, or remotely by agreement. We each waive any right to a jury trial and to bring or join a class action.

9. Contact